Shipping policy

SHIPPING POLICY

Thank you for shopping with Raw Vixen Strands!

We strive to ensure that every order is carefully prepared, packaged, and shipped.

Processing & Shipping

Orders typically ship within 3–5 business days, excluding weekends and holidays.

Please note that processing times and carrier delivery times are separate. Delivery times may vary depending on your location and shipping carrier.

Tracking Information

Once your order has shipped, tracking information will be provided when available.

Preorders

Preorder items may require additional processing time. Estimated shipping timelines will be provided before purchase.

Shipping Delays

Raw Vixen Strands is not responsible for delays caused by shipping carriers, weather conditions, or circumstances outside our control. If we cannot ship within the promised timeframe, we will provide the options required by applicable law.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping information at checkout. Please contact us immediately if you notice an error.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us so we can investigate and determine an appropriate resolution.

Questions or Concerns?

Email: rawvixenstrands@gmail.com
Instagram: @rawvixenstrands

We appreciate your patience and support!